Find answers to frequently asked questions about our services. 2
How do I register for a trip?
You can register for a trip through our website by following these steps:
- Select your desired trip from the "Trip List" or "Homepage".
- Click the "View Details & Register" button on the trip card.
- On the trip detail page, click the "Register Now" button.
- Fill out the registration form with accurate and complete information.
- After submitting, you will be directed to the payment page or receive payment instructions.
What payment methods do you accept?
Currently, we accept payments via bank transfer and other digital payment methods integrated with our payment gateway (if applicable). Payment details or methods will be displayed after you complete your registration.
Can I cancel my registration? What is the policy?
Cancellation policies vary depending on the type of trip and the time of cancellation. Please refer to the "Terms & Conditions" section listed on each trip's detail page or contact our team for further information. Generally, cancellation fees will apply.
What is included in the trip package?
Facilities included in the trip package (inclusions) and those not included (exclusions) are clearly listed on each trip's detail page. Please read them carefully before registering.
If you have any other questions, please do not hesitate to contact us!